Webinar Quiz: Sustaining Lean, Pursuing Stretch Goals, and Harnessing the Power of Business Intelligence -Sakura Finetek USA

Name

This field is for validation purposes and should be left unchanged.

Todays reality is that labs are not expected to:(Required)

Increase staff productivity.

Improve operational efficiencies.

Deliver quality services with reduced budgets and resources.

Educate clinicians about appropriate test utilization.

Make evidence/data based quality decisions.

Expect an increase in their base budgets of 5 – 7% over the next 3 years.

Which statement is NOT true, regarding Lean?(Required)

Strategy to eliminate waste and non-value added steps/processes based on client/patient needs.

Opportunity to reduce/eliminate staff.

Strategy to improve operational efficiencies.

Opportunity to develop patient centric workflow processes.

The use of a quality tool such as a fishbone analysis is helpful to determine the root cause of a problem.(Required)

True

False

Neither True nor False

Business Intelligence tools/applications help to:(Required)

Provide real time data analysis.

Formulate evidenced based decisions.

Manage problems/issues proactively.

Manage daily workflow through visual display of operational indicators.

Provide data rapidly, efficiently and in a format customized with user preferences.

All of Above

Change can be successfully managed through:(Required)

Effective situational leadership.

SWOT analysis (strengths, weaknesses, opportunities, threats)

Empowering staff to be creative and resolve workflow problems.

Managing fears and resistance.

Clarity and frequent communications.

All of the Above

Webinar Quiz: Sustaining Lean, Pursuing Stretch Goals, and Harnessing the Power of Business Intelligence