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"(Required)" indicates required fields

This field is for validation purposes and should be left unchanged.
1. At what time can the printer be powered off?(Required)
2. When should the ink cartridge be replaced?(Required)
3. At what point can the print head be uninstalled?(Required)
4. If a flash error code appears on the keypad, what should be checked or replaced?(Required)
5. When should the transportation cartridge be used?(Required)
6. After printhead alignments, the cassettes or slides have no print. What is the cause?(Required)
7. After a repair, test prints will print except customer cassettes or slides. What is the cause?(Required)
8. The cassettes or slides are getting jammed on the load station ejector area before reaching the chute. What is the cause?(Required)
9. The unload station will not move any trays down, only up. What can be the cause?(Required)
10. When using the wizard software, a window shows up and says that the port is in use and or check ports. Also, the computer will not communicate with the printer. What can be the cause?(Required)